Tel: +44 800-689-1012
Email: [email protected]

Data Privacy

This privacy policy outlines the practices of FirstNet Systems Ltd. and its associated apps. Our Information Security and Data Protection Policies adhere to industry-leading standards, including ISO 27001, ISO 27002, GDPR, Cyber Essentials, Cyber Essentials Plus, HMG Security, CESG, NCSC, NIST, CIS, ISF, HIPAA, NHS Toolkit, DSPT, PCI DSS, and other relevant frameworks.

We are committed to complying with the General Data Protection Regulation (EU) and other international privacy laws, guiding everything we do, from our editorial approach to how we handle data.

We prioritise the protection of your privacy, as well as that of your clients. This Privacy Policy outlines how we collect, use, and safeguard any personal information you provide.

Information Collection

We only collect information that you provide as part of your project. This may include business name, contact details, client preferences, and other necessary data to fulfil your project requirements. We do not collect or request any information from third parties or external sources. All information you provide is used solely for the purpose of delivering our services and is handled with the utmost confidentiality.

Data Security

We ensure the security of your data, both in transit and at rest, by employing encryption protocols to protect it during transmission and storage. Access to your information is controlled using role-based access, granting only authorised personnel with a legitimate need to know. Strict access control measures are in place to maintain the confidentiality and integrity of your data.

Your Rights Under the GDPR

In compliance with the General Data Protection Regulation (GDPR), you have the following rights regarding your personal data:

Right of Access

You have the right to request a copy of the data we hold about you. If you would like to know what information we have on file, you can contact us at any time to request access.

Right of Rectification

If any information we hold about you is inaccurate or incomplete, you have the right to request that we correct or update it. We are committed to keeping your data accurate and up-to-date.

Right to be Forgotten

You can request that we erase the data we hold about you. If you no longer wish for us to retain your information, we will take the necessary steps to remove it from our records, in accordance with applicable laws.

Right to Restriction of Processing

If you wish to limit the way in which we process your data, you have the right to request that we restrict certain aspects of its use. This may include preventing us from processing your data for specific purposes.

Right of Portability

You have the right to receive the data we hold about you in a structured, commonly used, and machine-readable format. Additionally, you can request that this data be transferred directly to another organisation of your choice, where technically feasible.

Right to Object

If we are processing your data based on legitimate interest, you have the right to object to this processing. You can request that we cease processing your data, unless we can demonstrate compelling legitimate grounds for doing so.

Right to Withdraw Your Consent

At any time, you can withdraw your consent for us to process your data. If you decide to withdraw your consent, we will stop processing your data for the purposes for which consent was previously given, unless there are other legal grounds for continuing.

We are committed to ensuring your privacy and the security of your data. If you have any questions or concerns regarding your rights or how we handle your data, please feel free to contact us.